How to Apply
Does this position sound like a good fit? Send us your resume at [email protected]
Apply Here
Position Summary
Photographers will work within and learn from a team to create and sell warm and personal
photography experiences that our guests can use to celebrate and share their cruise
vacations. They will learn how to capture and engage our guests in a variety of settings both
on board and ashore to produce high-quality products sold in our Photography storefront.
They will form an integral part of a multifaceted department that includes several different
Photo businesses including Portrait, Souvenir, and Wedding photography along with a full
retail store. Under the guidance of the Photo Management team, they will help drive
revenue and guest satisfaction in all department areas to achieve budgeted goals while
consistently delivering outstanding customer service.
In order to consistently exceed guest expectations and provide the highest levels of product
and services, additional duties, and responsibilities may be assigned as needed.
Essential Functions
- Photograph all requested events onboard and ashore as scheduled by the Photo
Manager. Meet established performance goals.
- Wear mascot costumes inside/outside the ship for photo shoots when required,
engaging guests with lively energy and enthusiasm at all times.
• Deliver excellent customer service by presenting a friendly, warm, and calm attitude
toward, guests and crew.
• Competently use and be familiar with a range of photographic equipment, including
but not limited to digital SLR cameras, portrait studio equipment, computers, and
image editing software.
• Ensure photographs are displayed correctly and organized across the photo gallery
during every shift per instruction from Assistant Photo Manager Sales.
• Proactively greet guests in the photo gallery and assist guests in locating their
displayed photos and/or assist them in using digital photo kiosks.
• Clearly explain the products and services to guests and always open and close Guest
interactions using effective sales techniques.
• Uses POS to accurately charge each transaction as directed by management.
• Participates attentively in training and staff meetings with management.
• Performs other related duties as assigned or as directed. The omission of specific
duties does not preclude the supervisor from assigning duties that are logically
related to the position.
Qualifications
- Minimum of six (6) months experience in customer service and/or retail sales
environment is required
• Minimum of six (6) months experience as a professional photographer or a
certificate of completion from a training course specific to cruise ship
photography.
• Have available at least 1 x department-approved camera body, maintained in full
working conditions at the owner’s expense.
• Intermediate to Advanced level English verbal and writing skills, including the
proper use of English grammar is required.
Education
- High School Diploma or Foreign Equivalent is required.
• Bachelor’s Degree or foreign equivalent from a recognized educational institution
is preferred.
Attributes
Must enjoy interacting with guests and photographing and selling in a high paced
environment.
• Consistently communicates with tact and diplomacy at all levels.
• Possess the motivation to excel in all aspects of job duties and responsibilities.
• Willingness to embrace all company values.
• Passionate about hospitality and customer service driven
• Must have a professional appearance and good hygiene
• Respect for all co-workers and guests
• Pride in your work by creating positive energy, excitement and fun
• Able to work 7 days a week
• Demonstrate positive behaviors; smiling, being polite and courteous
• Able to develop a camaraderie with team members
How to Apply
Does this position sound like a good fit? Send us your resume at [email protected]
Apply Here